Legal
Privacy Policy
Last updated: October 30, 2026. This Privacy Policy explains how IPTV Canada Premium handles your personal information.
Privacy Policy Overview
At IPTV Canada Premium (“we”, “us”, “our”), accessible from iptvcanadapremium.ca, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We only collect the information needed to process your order and provide our service:
- Contact details: your name, email address and WhatsApp/phone number.
- Order information: the plan or credits you purchase, the number of devices, your channel package, the device types you select and your order number.
- Payment information: payments are made by Interac e-Transfer. We do not collect or store credit card or banking details.
- Messages: information you send us through our contact, free trial or reseller forms, by email or by WhatsApp.
- Technical data: basic data such as IP address, browser type and pages visited, collected automatically through cookies and analytics.
How we use your information
- To process your order and deliver your login details.
- To provide customer support by email or WhatsApp.
- To send you important service messages (activation, renewal, updates).
- To improve our website, content and service.
- To prevent fraud and keep our service secure.
Cookies
Our website uses cookies to remember your preferences, keep your checkout working and understand how visitors use the site. You can disable cookies in your browser settings, though some features (such as checkout) may not work as intended.
How we share information
We do not sell or rent your personal information. We may share limited data with trusted service providers (such as hosting, email or analytics) strictly to operate our service, or where required by law.
Data retention
We keep your information only as long as needed to provide our service and meet legal obligations. You may request deletion at any time.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you. To do so, contact us using the details below.
Children’s privacy
Our service is intended for adults (18+). We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new “Last updated” date.
Contact
For privacy questions or requests, email support@iptvcanadapremium.ca or use our contact page.
Privacy Policy: Plain-Language Summary
Here is the short version of this Privacy Policy, in plain language:
- We collect only what we need to process your order and support you: your name, email, phone or WhatsApp number, and your order details.
- We never collect card or banking details. Payments are made by Interac e-Transfer from your own bank.
- We do not sell or rent your data. Limited data is shared only with service providers that help us run the website, or when the law requires it.
- Cookies keep the checkout working and help us understand how the site is used.
- You stay in control: you can ask to access, correct or delete your information at any time.
Your privacy rights in Canada
Canadian privacy law gives you rights over your personal information. To learn more about them, visit the Office of the Privacy Commissioner of Canada (PIPEDA). If you have a concern about how we handle your data, please contact us first so we can fix it quickly.
Questions about this Privacy Policy
If anything in this Privacy Policy is unclear, email support@iptvcanadapremium.ca or use our contact page. You can also read our Terms of Service and Refund Policy.