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IPTV Canada FAQ: Your Questions Answered

This IPTV Canada FAQ covers everything you need to know about IPTV Canada Premium: plans and pricing, Interac e-Transfer payments, devices and apps, channels, the TV guide and support.

Getting started

IPTV Canada FAQ: About IPTV and Our Service

What is IPTV?

IPTV (Internet Protocol Television) delivers live TV channels and on-demand content over your internet connection instead of cable or satellite. You watch through a player app on a smart TV, streaming stick, TV box, computer or phone.

What is IPTV Canada Premium?

IPTV Canada Premium is an IPTV subscription service for Canadian viewers, with 25,000+ live channels, sports and PPV events, and 120,000+ movies and series on demand, available in HD, Full HD and 4K where available.

Do I need cable or a satellite dish?

No. All you need is an internet connection and a compatible device. No technician, no dish and no rented box.

Is there a contract?

No. You pay once for 1, 3, 6 or 12 months. Nothing renews automatically.

Can I try it first?

Yes. Request a free trial and test it on your own device.

Plans & payment

IPTV Canada FAQ: Plans, Pricing and Payment

What is the difference between Silver and Gold?

Both include the same live channels, sports, PPV, movies and series. Silver streams in HD and Full HD on high-performance servers. Gold adds 4K / UHD where available and priority streaming servers. See the plan comparison.

How much does it cost?

Silver starts at $16.99 CAD for 1 month and Gold at $24.99 CAD. 12-month plans cost $75.99 (Silver) and $99.99 (Gold).

How do I pay?

By Interac e-Transfer. After placing your order, a confirmation window shows the amount and the email to send the transfer to.

What should I write in the Interac message?

Only your order number or your full name. Please do not add any description of the service. This is how we match your payment to your order.

How long until my account is active?

Once your payment is received and matched, we send your login by email or WhatsApp, usually within minutes.

Can I add more devices?

Yes. Each plan includes 1 device and you can choose up to 5 at checkout. Each extra device adds 60% of the plan price.

What is the channel package option?

At checkout you choose Full Channels (complete international lineup) or English Channels Only (a shorter English guide). The price is the same.

Do you offer refunds?

Yes, within 7 days for technical problems our support team cannot resolve. Read the full refund policy.

Devices & setup

IPTV Canada FAQ: Devices, Apps and Setup

Which devices are supported?

Amazon Firestick and Fire TV, Android TV boxes and Google TV, Samsung and LG smart TVs, Apple TV and iOS, Formuler and Dreamlink, Roku (via mirroring or AirPlay), Windows, Mac and Android phones and tablets.

Are MAG boxes supported?

Yes. Select MAG Box at checkout and enter your box MAC address. We activate it on our portal and send you the portal URL.

Which app should I use?

It depends on your device. TiviMate, IBO Player and Hot Player are our picks for Firestick and Android, IBO Player on Samsung and LG, IPTVX on Apple devices and MyTVOnline on Formuler. See our installation guides.

What login details will I receive?

An Xtream Codes login (server URL, username and password) and an M3U playlist link. Most apps accept either.

How fast should my internet be?

About 15–25 Mbps for HD and Full HD, and 40 Mbps or more for 4K. A wired Ethernet connection gives the best results.

Can I watch on my phone outside the home?

Yes, on any good internet connection. Watch your mobile data use, and remember each screen streaming at the same time counts as a device.

Channels & content

IPTV Canada FAQ: Channels, Guide and On-Demand

Which channels are included?

Canadian, US and international channels across news, sports, entertainment, kids, movies, documentaries and lifestyle. Visit the IPTV Canada channel list page for details.

Are sports and PPV events included?

Yes, in every plan, with no add-on packages.

What is EPG?

The electronic program guide shows what is on now and next on each channel, like a cable TV guide. It loads automatically in most apps.

What is catch-up?

Catch-up lets you replay programs that already aired on supported channels.

Can I record shows?

Some apps, like TiviMate Premium on Android, can record to USB storage. Recording depends on the app and device.

Support & account

IPTV Canada FAQ: Support and Your Account

How do I contact support?

By WhatsApp or email. Visit our contact page.

I did not receive my login.

Check your spam and promotions folders, then contact us with your order number.

How do I renew?

Place a new order for the plan you want and write your existing username in the order notes. We will extend your current account.